Sales support associate

Looking for a Sales Support Associate in the Woodridge, Illinois area. This person would be responsible for supporting sales representatives and customers by providing information on availability of merchandise, prices, etc., and entering orders into the SAP computer system. This is a temp to hire position, if you're intersted please apply!
salary: $18 - $18.25 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Responsible for answering inbound calls and providing complete customer resolution.
•Troubleshoot and resolve internal and external customer issues.
•Meet statistical and quality goals established for the department.
•Communicate with Sales team and customer base to obtain and process orders on order-entry
system.
•Process return requests from customers and forward to appropriate sales representative for
approval.
•Responsible for processing all paperwork relating to returns, orders, price changes, and
adjustments.
•Communicate with sales representatives on the status of orders, sales, pickups, and credit issues.
•Effectively communicate both verbally and in writing to internal and external customers.
•Organize and maintain daily call plans, based on individual customer requirements.
•Retrieve messages via voice and e-mails as required.
•Furnish reference catalogs, current circulars or any product information to existing and prospective
accounts.
•Perform other duties as assigned.
Skills

Sales Support

Sales

SAP (2 years of experience is preferred)

Customer support

Office Support

Data Processor

Data Entry

CUSTOMER ORDERS/SALES

Call Center (2 years of experience is preferred)

Qualifications

Years of experience: 2 years

Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.