Retail Sales Support Associate

Job Description:

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

Culture is the driving force behind everything at Five Below, creating a setting where employees are motivated to contribute big ideas, exude high energy, demonstrate passion, and collaborate to make the workplace an absolute standout

What is expected of a Retail Sales Support Associate in their role?

If you want to be at the beat of the Five Below pulse, our part-time Retail Sales Support Associates get right in the middle of all store action. Perfect candidates have an undying passion for delivering amazing customer service, while also driving high sales results. Key traits include having amazing people and selling skills, a keen eye for ensuring merchandise is on the floor in an organized fashion, keeping the floor stocked-up flawlessly and providing super smooth transactions at the register.

By what process do they manage to do it?

The Retail Sales Support Associate embraces and lives the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers...and here is how!

Customer Empowerment: Empower customers through attentive service to enrich their lives

Unleash Your Drive: Put your ego aside and act on your words

Secure the Cent: Oversee Five Below as if it were your own establishment and recruit talented personnel who are aligned with the values of personal ownership

Attain the Extraordinary: Strive for exceptional outcomes by pushing boundaries and embracing calculated risks in both individual and group endeavors

Arrive at the workplace ready to face the day, foster a positive atmosphere, and show appreciation for the team's hard work

RESPONSIBILITES:

• Adheres to all standard operating procedures and policies
• Responsible for cash handling procedures
• Reviews and responsible for all corporate communications applicable to their assigned area
• Assists in merchandising procedures
• Responsible for maintaining assigned area
• Sets and maintains Market Plan and other merchandise directives
• Assists with execution of company data integrity process
• Delivers exceptional customer service through personal contact with customers
• Interacts with and assists customers
• Assists in receiving and stocking procedures
• Unloads merchandise from trucks
• Checks in shipments
• Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.)
• Stages merchandise for the sales floor
• Packs out merchandise
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
• This job description is not all inclusive. Additional responsibilities will be determined by the General Manager, as dictated by store needs.
• Standing entire shift
• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers and coworkers on the telephone and face-to-face in the store. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise

QUALIFICATIONS:

• Having exceptional verbal and written communication expertise
• Ability to multi-task
• Creative thinking
• Keeping one's composure intact while facing high-pressure situations

If you find joy in unbounded expansion and working alongside happy, motivated individuals who excel, your career path with us will be satisfying

Five Below promotes a level playing field for job applicants.

Position Type:

Hourly

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