Client Service Representative

Chewy aims to create a positive ad supportive work eviromet for Cliet Service Represetative

As the umber oe pet pharmacy i America, Chewy is searchig for a ew Customer Service Associate to joi our team of dedicated, passioate, ad ambitious members. Our goal is to provide pet owers with a experiece that is uforgettable, reliable, ad remarkable

Chewy's busiess model is built o customer-cetric priciples. The compay values its customers ad strives to provide them with the best possible experiece. For employees, this meas they have the opportuity to iteract with customers ad deliver exceptioal service, makig their work experiece rewardig ad satisfyig

The favorable aspects of workig at this compay:

• Orgaizatios that ivest i their employees through salary hikes, bouses ad beefits sed a strog message of their commitmet to employee well-beig ad career growth
• To succeed at aythig i life, oe eeds to aspire for excellece ad esure meticulous care is take i all udertakigs
• Our compay culture cherishes iclusiveess, esurig that your aptitudes ad cotributios are valued, ad your hard work ad commitmet are rightly appreciated.

Our healthcare ad welless team is dedicated to providig world-class services to our cliets. Your role as a team leader is to promote a culture of excellece, cotiuous improvemet, ad cliet satisfactio

Embrace the challege of self-improvemet ad build the foudatio for success!

You'll iteract with a variety of people each day, from colleagues ad cliets to family ad frieds. These iteractios ca be positive or challegig, ad may require differet skills to avigate them successfully:

• Iteract directly with Chewy's pharmacy customer base through various commuicatio chaels, offerig assistace ad support o a array of topics. This role will primarily ivolve hadlig iboud calls, but will also iclude other types of correspodece.
• Research ad problem-solve to discover the best possible solutios for customer issues. Cosistet follow-up is ecessary to esure that customer eeds have bee thoroughly addressed.
• Work to amaze customers with uparalleled service. We seek employees who do't just take orders but who egage with customers, offer iovative solutios ad work withi the bouds of critical safety ad regulatory stadards.

What You'll Need

• A requiremet for this job is the applicat's experiece of oe to two years i a customer-orieted work settig
• Excellet commuicatio skills
• Multitaskig ad critical thikig abilities are critical compoets of ay successful career
• Capable of beig flexible with the schedule ad fulfillig overtime requiremets as required
• Show up with the midset of beig your absolute best!

We celebrate ad embrace diversity, providig equal opportuities to every member o our team. If you idetify as a perso with disabilities per the ADA or similar acts ad require accommodatio throughout the applicatio process or while performig your job tasks, please cotact us at CAAR@chewy.com.

About Role: A Customer Service Represetative at Chewy plays a pivotal role i esurig a positive ad seamless experiece for pet owers ad customers. Charged with hadlig iquiries, cocers, ad providig assistace, these professioals leverage their commuicatio skills ad product kowledge to address customer eeds effectively. Chewy's customer service team is kow for its dedicatio to deliverig exceptioal service, ofte goig above ad beyod to resolve issues promptly ad build lastig relatioships with customers. Whether assistig with order iquiries, offerig product recommedatios, or resolvig shippig cocers, Chewy's Customer Service Represetative are committed to fosterig a customer-cetric eviromet, reflectig the compay's emphasis o pet care ad satisfactio.

To receive updates regardig your applicatio, please cotact HR@chewy.com.