Cout o Me - We kow what to do, we make it easy, we do our part ad we care! Job Title: FT/PT Quality Assurace Associate Success Factors Job Code: 1300594 Departmet: Ceter Store (Grocery) Reports To: Assistat Store Maager Where Applicable: Eveig Maager Primary Purpose: Provide our customers with a clea, safe, ivitig place to shop by maitaiig stadards i accordace with the stadard practice maual. Miimize shrik through proper utilizatio of stadard practice. Duties ad Resposibilities:
Maitai a atmosphere of ethusiastic customer awareess with primary emphasis o fast, friedly, ad accurate customer service to create a positive shoppig experiece
Courteous ad helpful to other associates
Sweep ad clea floors o ights with o scheduled vedor services
Weekly cleaig of Produce, Market ad Deli Departmets
Clea ad orgaize the store mop room
Fid more efficiet ways to do the job ad seek to reduce costs ad improve labor productivity
Follow QA daily check list ad saitatio stadards set by Food Lio
Follow curret Stadard Practices regardig cleaup of Hazardous Waste product
Maitai a complete uderstadig of ad adherece to compay guidelies, policies ad stadard practice
Uderstad ad follow Food Safety ad Workplace Safety guidelies ad procedures
Observe ad correct all usafe coditios that could cause associate or customer accidets
Report all associate ad customer accidets i accordace with established Food Lio procedures to the Maager o Duty
Esure compliace with local, state ad federal regulatios
Wear the Food Lio uiform complete with ame badge, whe o duty, has a eat ad clea appearace while adherig to the Food Lio dress code
Successfully complete Computer Based Traiig (CBT), Traiig Packet ad Traiig Aid courses
Perform all other duties as assiged
Qualificatios:
High school graduate or equivalet preferred
Excellet iterpersoal, orgaizatioal, commuicatio ad customer service skills
Ability ad willigess to lear multiple tasks ad techical requiremets of the job
Ability to use techical iformatio to solve problems
Must meet miimum age requiremets to perform specific job fuctios
Must be able to meet the physical requiremets of the positio, with or without reasoable accommodatios
Physical Requiremets:
Ability to use computers ad other commuicatio systems required to perform job fuctios
Perform repetitive had ad arm motios
Bed ad lift products weighig up to 15 lbs. cotiuously, 25 lbs. frequetly, ad 50 lbs. o occasio
Pull or push up to 75 lbs. o occasio
Stad 100% of the time, frequetly walkig short distaces
Be able to hadle a variety of substaces associated with cleaig ad packagig materials, fresh fruits, vegetables, house plats/flowers ad household cleaers
Use hads to frequetly/cotiuously hadle currecy (paper ad coi) as well as operate a variety of equipmet such as cash register, lottery machie (where applicable), scaer, computer, ad calculator
Frequet reachig ad graspig at waist level: occasioally above shoulder or below waist level
Meet established volume activity stadards for the positio
Tolerate workig i extreme hot/cold temperatures for up to 20 miutes at a time
Have sufficiet visual ability to check ID cards, checks, ivoices ad other writte documets