Food Lion

Food Lion

Assistant Manager - Full Time

Location : Norfolk, VA, 23529

Job Type : Full Time

Date Posted : 28 April 2025

Job Descriptio:

Ever sice 1957, Food Lio has bee committed to providig a hassle-free, low-cost, ad fresh shoppig experiece to the eighborhoods we serve. Today, our 82,000 workers facilitate more tha 10 millio customers weekly throughout te states i the Southeaster ad Mid-Atlatic regios.

PRIMARY PURPOSE:

Spearhead the executio of store strategies by esurig compliace with Food Lio's established policies ad liked procedures.

DUTIES AND RESPONSIBILITIES:

Maage the staffig levels ad schedules of the frot ed departmet to esure that all customer eeds are met ad that work is divided fairly amog team members

Attract, educate, ad ehace associates i order to fulfill the departmet's eeds

Regulate the executio of all fuctios ad duties of departmet team members; provide cosistet traiig o performace maagemet ad perform discerig formal evaluatios for direct reports i a timely maer

Iculcate the values of our Brad, Strategy ad Culture withi the store by beig a motivatioal leader

Cotributig to achievig the plaed fiacial objectives, operatios outcomes, ad Food Lio To-Go bechmarks

Strive to create a friedly ad approachable atmosphere that is ivitig to customers ad ecourages them to retur by providig swift, positive service at all times

Demostrate a remarkable example of exceptioal customer service by applyig your expertise ad kowledge to provide solutios that surpass the customer's expectatios

exceed customers' expectatios

Cut dow o store expeses by meas of effective stock maagemet ad equipmet preservatio

A strog kowledge ad effective utilizatio of compay tools is essetial, icludig fiacial reports, ACIS, schedulig, productivity maagemet, ivetory cotrol through orderig (CAO), busiess iformatio systems, ad Food Lio's To-Go mobile applicatio

Udertake resposibilities that esure the cotiual preservatio of the affability, stadig, diversity, security, maiteace, ad hygiee of the departmet

Esure that Frot Ed schedules meet the prescribed stadards, icludig those for Food Lio To-Go, to provide exceptioal customer service cosistetly

Maitai optimal operatios of all frot-ed registers, Food Lio To-Go equipmet, ad other associated materials, ad quickly request the ecessary service calls to prevet impactig the executio of expected outcomes

It's crucial to esure that all Frot Ed cashiers are familiar with the sales flyer ad kow where to locate essetial items. They should also kow how to otify customers of ay uexpected out-of-stock situatios

Maitai accurate records of ivetory ad cash to prevet shrikage. Coduct regular audits ad coach employees o best practices for loss prevetio

Put i place robust fiacial cotrol systems to esure that store fuds ad compay assets are adequately protected agaist theft or loss

Be vigilat ad fix ay risky situatios that may cause harm to associates or customers

It is imperative to adhere to the prescribed measures of Food Lio to record ad commuicate to the authorized members, ay fallouts cocerig customer or associate accidets

Regulatios at the local, state ad federal levels are beig met

Adheres to all corporate policies ad procedures, both writte ad verbal

Safeguards the security guidelies

Meet the requiremet of completig both the Computer Based Traiig (CBT) ad the Traiig guide

Offer praise where due ad costructive criticism where ecessary to achieve excellet customer service ad maximized store sales

Fulfills ay tasks give to them

QUALIFICATIONS:

Preferece is give to applicats who have completed high school or have a equivalet degree

Capacity to orgaize ad admiister a group

Familiarity with store operatios ad merchadisig skills is advatageous

Skilled i customer service, iterpersoal commuicatio, orgaizatioal abilities ad maitaiig relatioships with customers

Showed a high level of discermet while maagig issues, makig judgmets, ad addressig complaits

Capability ad motivatio to grasp multiple duties ad techical qualificatios of the job

The techical expertise to overcome problems

Jobs ofte ecessitate workers to fulfill miimum age criteria to perform certai duties

With or without ratioal allowaces, complyig with the physical demads of the job is a vital prerequisite

The accreditatio of the Natioal Registry of Food Safety Professioals or a similar orgaizatio for certificatio as a Certified Food Safety Maager is vital for those aspirig to work i food safety-related positios. I the absece of certificatio, the idividual must atted traiig facilitated by the compay ad acquire the certificatio withi 90 days of the begiig of their employmet. It is further the idividual's resposibility to uphold the certificatio throughout their employmet i the positio requirig accreditatio

PHYSICAL REQUIREMENTS:

The usage of computers, smart devices, ad other commuicatio systems is a essetial aspect of performig job duties

The proficiecy i deployig pocket-sized digital devices for processig sales trasactios, approvig price reductios, scaig products for removal, ad ivetory cotrol

You'll be expected to stad throughout your shift ad move aroud frequetly i this job

Experieced i utilizig a pallet jack or float to shift bulky loads weighig up to 2000 pouds

Udertake recurret motios of the hads ad arms

Move items with a weight of up to 15 lbs. while bedig over, regularly move thigs that weigh 25 lbs., ad lift items weighig approximately 100 lbs. occasioally

Competet i maagig umerous substaces typically associated with cleaig ad packagig materials, ad household cleaers

Ofte reachig out ad seizig objects at the height of the waist, sometimes extedig past the shoulder or below the waistlie

Attai the expected level of work volume based o the job resposibilities

Workig i various atmospheric coditios requirig higher or lower temperatures is ecessary to complete tasks

Possess sufficiet visual aptitude to ispect ivoices, dates, ad other writte texts

Food Lio follows the Federal equal opportuity guidelies by providig fair hirig practices, ad it prohibits ay form of discrimiatio durig the employmet process, whether it be through job postigs, applicatios, iterviews, or ay other job-related fuctio.

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